When checking out via the BioGrip Inc - e3 Fitness Grips Shopping Cart System, please be sure to provide all relevant, requested information to aid us in filling your order and to be able to contact you in case of a problem.

You must provide a valid email address in the billing section of the order form. If you do not, you will not get a confirmation email, and we may not receive notice of your order which could cause it to be delayed.

The shopping cart system will automatically email you an electronic receipt from sales@e3grip.com upon submission of your completed order, and we may email you from sales@biogrip.com

If using spam controls or filters (ala AOL), or an email whitelisting system (ala Earthlink), make sure to whitelist or otherwise permit or unblock emails from those addresses before placing your order to be able to receive your confirmation and subsequent communications. We can not "click links", "fill out applications", or manually resend emails that bounce off of spam filters or email address whitelisting systems, and will be unable to email you for confirmations, clarifications, or notifications.

After filling out the order form with billing, shipping and payment information and clicking the "Send Order Now" button you will be presented a confirmation page where you may review your order info before final submission. If there are errors in the info the page will tell you so, and prompt you to go back and correct the problem.

After clicking the "Confirm Order" button you will get a final confirmation page with your order number displayed. Please either print the confirmation page or write down the order number for reference. You should receive the confirmation email shortly thereafter also.

If you do not see the confirmation page with an order number, then your order was not submitted, most likely due to an uncorrected error. If you are not able to go back and correct the problem, email us at Customer Support  and we will try to determine what might be wrong.

[ Up ]

Send mail to BioGrip Webmaster with questions or comments about this web site.  .
Last modified: November 29, 2008 07:12:32 PM -0800                      Copyright © 1999-2008 Biogrip, Inc.                                        Fight SpamBots!