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In addition to our on-line
ordering, orders may be phoned in to our toll-free line
888-590-4747 Mon-Thurs 10am-6pm
and Fri 10am-1pm Pacific Time
Outside of those hours, you can leave a message on the voicemail system, and someone will either
return your call or ship an order as soon as possible.
Have your credit card
information available when you call.
Orders may be faxed anytime to 916-483-1654.
Or order by mail:
BioGrip Inc.
P.O. Box 1375
Rancho Cordova, CA 95741.
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| Payment Information |
 | Payment Terms: |
 and Discover Card
Orders are shipped pre-paid by MasterCard, VISA,
American Express, Discover Card, money order, or check (Checks may take up to 2 weeks to clear)
Make checks and money orders payable to: BioGrip Inc. |
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| Athletic Team Quantity Discounts and
Wholesale Inquiries are Invited: |
Please call our office at 916-483-2686, fax your inquiry to 916-483-1654,
or e-mail us at sales@biogrip.com
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Our
Guarantee |
Our products are backed by a 30-day money-back guarantee.
We will refund the full purchase price of the items including any taxes, but Shipping and
Handling charges are non-refundable.
Please note that we will deduct S&H charges when items that were shipped
under a FREE shipping promotion are returned. For example, if you purchase
an e3 Fitness Grip 3pack for $99 and receive free shipping, and subsequently
return said item, we will refund $99-$6.95=$92.05
Please call or email for a
return authorization before returning any products to us.
Sorry, we
cannot accept returns beyond 30 days.
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Customers in
Canada: |
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Please visit our Canadian sales
partner FitterFirst at their website
http://www.fitter1.com/e3-hand-grips.html
for
e3 Fitness grip purchases. You can
also contact them via email to sales@fitter1.com
or by phone at:
In Calgary: 243-6830
Toll Free in North America: 1-800-FITTER1 (348-8371)
International: +1-403-243-6830
Customs issues and other
international ordering inconveniences can be minimized by purchasing products
directly from
them in Canada.
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Customers in Japan: |
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You
can contact our e3 Products sales partner for Japan by...
email
Minako
Katsuse
by calling (858)
752-6140 or faxing (858) 752-6141
or visit their website at
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